Direct Support & Helpdesk
How can we help you build today?
Have questions about running Thorous on your Mac, managing your subscription, or reporting an issue? We are here to help.
Maintained byThorous Team·Last updated:
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How do I contact customer support?
Send an email directly to our support desk. We respond to every inquiry within 24 business hours.
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Looking for immediate answers?
Check our detailed frequently asked questions covering Xcode setup, AI API keys, subscriptions, and Mac system requirements.
What details should you include in your request?
- 1.Mac Model & macOS version: e.g., MacBook Pro M3, macOS 14 Sonoma or macOS 15 Sequoia.
- 2.Xcode version: Ensure Command Line Tools are active via
xcode-select -p. - 3.AI Provider: Indicate if you are using Anthropic Claude, OpenAI, or OpenRouter.
- 4.Screenshots or error logs: Any compiler diagnostics or simulator outputs.
